On August 4, 2026 the National Institute for Social Security (INPS) issued two messages, 2550 and 2551, that activate a core element of Italy’s disability reform: a fully digital process for filing and handling individual life‑project applications.
How the new SISDA service works
The “SISDA – transmission of life‑project requests” service is available to residents of the provinces taking part in the phased rollout that began on January 1, 2025. The rollout expanded on September 30, 2025 and again on March 1, 2026, adding more municipalities to the pilot.
People with a recognized disability can now request that INPS send their definitive certificate directly to the local Social Territorial Area (ATS) responsible for their municipality. This triggers a multidimensional assessment that forms the basis of a personalized life‑project plan.
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Applicants still retain the option to submit a paper request at any time to an ATS that has legal personality or to an entity designated by regional law, as mandated by article 23 of Legislative Decree No. 62/2024.
Who may submit a request and what is required
To use the SISDA portal, the applicant must hold a certificate confirming a disability under Legislative Decree No. 62/2024, meeting at least one of the minimum criteria set by INPS, or a certification issued under Law 104/1992 before the reform took effect.
The request can be filed by the person with a disability, a parent of a minor, a legal guardian, a curator, or a support administrator.
When the request is sent, the applicant authorizes INPS to forward the definitive certificate—both full and redacted versions—any subsequent updates, the WHODAS questionnaire if available, and contact details to the appropriate ATS.
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Transmission does not end the process. The ATS will contact the applicant to begin the steps required to build the life‑project plan, based on the outcomes of the multidimensional evaluation. The final decision remains the responsibility of the territorial authority overseeing the case.
For the ATS staff, message 2551 outlines the “SISDA – consultation of life‑project requests” service.
Once authorized, ATS personnel can access a list of relevant applications, filter them, and view personal data, assessment results, certificates, WHODAS questionnaires, and the submission receipt. Selecting “View” registers the consultation and changes the case status to “under ATS management.” At the end of the procedure, the operator records the outcome—whether the life‑project plan is signed, the applicant declines, or the applicant has passed away. The system then automatically marks the case as “Closed,” completing the digital workflow required by the reform.
The system is now live.
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In practice, this digital infrastructure could streamline interactions for families who previously dealt with multiple offices and paper forms. By allowing a single online submission that routes directly to the local authority, the process reduces waiting times and limits the need for repeated trips to government offices. For those with limited mobility, the shift to an electronic system may represent a tangible improvement in accessing state support.
Legal scholar Rocchina Staiano, who authored a practical handbook on civil disability, notes that the new services align with recent updates to the disability assessment framework introduced by Legislative Decree 62/2024 and amended by Law 207/2024. The handbook, published by Maggioli, includes detailed forms, procedural charts, and the latest income thresholds for various assistance programs.
Overall, the SISDA platform marks a significant step toward a more integrated public‑service model, linking citizens directly with regional bodies responsible for their care. The digital route is expected to complement, rather than replace, existing in‑person options, ensuring that those who prefer or require traditional channels can still submit their requests.
